You will see a common theme when doing business in Latin America: Relationships!
To be successful in the Latin American market, you must be present – both physically and emotionally – to maintain your clients’ trust and loyalty.
Do not assume previous positive business dealings will ensure a long-term relationship in business. If something newer, flashier, bigger or better comes across their desk – they may jump at the opportunity if you are not close by to remind them of your value. They will “love the one they’re with” and you will be out the door like yesterday’s news.
So my best advice, as we bridge the gap with Puente Cultural Integration, is to forge and maintain your business relationships. Get to know your cohorts in Latin America well. Understand their needs. Ask questions about their lives and their families. Be present. Be available. Be there for them and you will be the one they’re with!