Motor City Re-Store Round 2 Awards November 28, 2017

Equal Access to Resources in Southwest Detroit

I am really proud to be part of a bilingual collaborative that helps provide resources to the business owners in Southwest Detroit. We decided to join forces last year and have had wonderful results.

Estoy muy orgullosa de ser parte de una colaboración bilingüe que ayuda proporcionar recursos para los dueños de negocio en Southwest Detroit. Decidimos juntarnos hace un año y hemos tenido excelentes resultados.

In November, it was my honor to be the interpreter for Don Rodrigo Padilla, from Taquería el Nacimiento, as he received not only a grant award from the DEGC’s MotorCity Re-Store program, but was also asked to tell his story at the event. (He is also featured on billboards around the city!)

En Noviembre, tuve el honor de ser intérprete para el estimado Don Rodrigo Padilla, de la Taquería el Nacimiento cuando no solo recibió un premio por parte de Motor City Re-Store, sino también le pidieron que contara su historia en el evento.

Motor City Re-Store Round 2 Awards November 28, 2017
Rodrigo Padilla with interpreter Bridget Espinosa, Motor City Re-Store Round 2 Awards November 28, 2017 – as featured in Latino Press 12/7/2017 (Also a MMR Winner!)

Southwest Detroit received more awards than any other neighborhood, in part due to the hard work of our collaboration. Four businesses from the BID – West Vernor – Springwells Business Improvement District, for which I provide outreach, received grants and eight TechTown SWOT City clients in in my Southwest Detroit portfolio received awards, including:

Follow these businesses on Facebook so you can see the progress as they help to beautify Southwest Detroit with new murals and other exterior improvements.

Southwest Detroit recibió más premios que cualquier otro vecindario, nuevo de cuarenta y uno, debido al trabajo colaborativo de nuestras agencias. Cuatro negocios en el BID – el Distrito Comercial de Mejoramiento de West Vernor – Springwells, por la cual apoyo en las comunicaciones, y ocho de mis clientes de TechTown SWOT City recibieron premios.

Sigue los negocios en Facebook para que puedas ver el progreso mientras ayuden embellecer a Southwest Detroit con murales nuevos y otras mejoras exteriores.

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Don Rodrigo – Taquería el Nacimiento 7400 W. Vernor Detroit, MI 48209

Photos courtesy of Latino Press http://www.latinodetroit.com and MotorCity Re-Store.

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5 de Mayo is NOT Independence Day

One would think that news outlets would occasionally use Google or even Wikipedia to confirm their history, yet, sadly, no. Sunday night, as I was watching the WXYZ-Detroit news coverage of the Mexicantown Cinco de Mayo Parade it was reported that the parade commemorated Mexico’s Independence Day. NO! NO! NO! Apparently, they could’ve just read one of their own publications (featuring some of my favorite Mexicantown eateries) that makes it very clear!

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Here in the US – Cinco de Mayo has become of symbol of Mexican Heritage; a day that Hispanic communities throughout the United States celebrate with parades, folkloric dance, and cultural festivals. I was thrilled to see my amiga, who grew up in SW Detroit, is continuing her family’s passion for dance with her children (featured in the photos). Mexican restaurants have really capitalized on this holiday, much like St. Patrick’s Day, marketing to Anglo-Americans with tequila specials & fiestas.

In Mexico – Cinco de Mayo is a national holiday to commemorate the Battle of Puebla in 1862. Kids are off of school and government offices are closed. (Think President’s Day or Labor Day in comparison.) The only place where this day is celebrated with any pomp or circumstance is in the city of Puebla. This battle took place between the ill-prepared Mexican army who were victorious against Napoleon’s army.

So spread the word, especially to your drunken friends and media outlets who didn’t take time to hit wikipedia before they go on the air!

P.S. Mexico’s Independence Day is actually on September 16th, although it is celebrated the night of September 15th with a reenactment  of the  “Grito de Independencia” where you will hear the country join their elected officials in a resounding “¡Viva México!” & enjoy street parties with fireworks.

3 Tips ¿Sí/No?: Business w/ Latinos

Did you know that Hispanics now make up 18% of the total U.S. population? Yet, Hispanic and Latino labels are sociolinguistic and geographical – not racial. It is difficult to generalize the Latino population; it is far more diverse than one might think.

There are over 57 million people who identified as Hispanic in the U.S.(Statistics according to Pew Research, 2015)  Recent studies estimate that there are over 470 million native Spanish speakers throughout the world,  with over 52 million people in the U.S. who are either native speakers or are bilingual. (According to the Instituto Cervantes, 2015) Understanding cultural norms is no longer optional, it needs to be an integral part of all professional development and market strategy.

Spanish Speaking Population

(Image from www.SpanishSEO.org, 2008)

Here are 3 Tips for conducting business with Hispanics / Latinos:
(D) 

Número Uno: Don’t assume all people of Hispanic origin are the same! 

  • Some speak Spanish. Some don’t. Some are white, some are brown, some are black.
  • Some are European, not all. Some are from Mexico, not all. Some are from caribbean islands. Some were born in the U.S., some were born in Latin America.
  • Many are of mixed mestizo or mulatto ethnicities.
  • Most consider themselves American (North America, Central America, South America = America = American)

Número Dos: Do build relationships! 

  • Always greet with a sincere Good morning! Good afternoon! Hello, How are you? – whether it is via email, text message, phone or in person!
  • Allow time to get to know your colleague, employee or client – you will be far more effective. Keep current with their lives & your business will flourish.
  • Ask lots of open-ended questions.

Número Tres: Do provide positive feedback!*

  • With Latinos, you will catch more flies with honey than with vinegar.
  • We all love compliments, but Latinos are motivated to please and love to make people happy. Provide strong, positive feedback for performance without a “but” and you will find an immediate correlation to their work or response times.
  • In general terms, blame is passive in the Spanish language. Criticism should be collective or passive (ex: “This project isn’t moving along as effectively as we’d like.”  vs. “YOU haven’t met this deadline.” Or “WE need to firm up our target dates so we can deliver to the client on time.”) 

#3 is tricky and I will be writing a blog just on this dynamic principle of constructive criticism from a cultural perspective. It will change the way you relate and improve your bottom line.*

We all know that the United States is a diverse society. In every metropolitan area you will find people from almost every corner of the world. Our demographics are shifting, the ethnic population of the U.S. is up 10% over the last 20 years. It is estimated that the combined minority population will surpass 50% within the next generation. Now is the time to embrace cultural understanding and integration. Our social, political, and economic future depends on it.

If your company is in the Metro Detroit or Chicago areas and would like Puente Cultural Integration to provide consulting, cross-cultural or diversity training for your staff or you are in need of Spanish language services, please contact Bridget@puenteci.com for a quote.*

How can I bridge the gap between cultures?

The challenge in doing cross-cultural and diversity training is that there are no absolutes. We can make generalizations and observations about cultures – stereotypes exist for a reason – but, they are not valid for every individual of that culture. Inevitably, if you make a statement about a specific group of people, it can offend or contradict someone else’s truth.  So while we will attempt to bridge a gap through cultural understanding in general terms, you must remember each person is an individual.

So the number one rule in understanding diversity: RELATIONSHIPS!

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Steve Wosina Photography, Greater Detroit Area

Forge relationships.  Learn how to ask culturally-sensitive questions and respect how each person self-identifies.  Learning general cultural norms is hugely beneficial, but without personal connections you will never truly understand how to apply what you know.

To be successful in this diverse world, you must read each person and adapt your own perceptions based on conscious observation. Cultural training will allow you to filter that which comes from the larger culture and it will allow you to decide which characteristics are found in that individual while building a relationship.

Personal identity is powerful and getting to know the person with whom you are working – whether it be a client/strategic partner or an employee/team-member – will improve your corporate culture and will, in turn, boost effective communication and profitability.

If you’re looking to understand how to better build cross-cultural relationships for your business or brand, contact us for a consultation.

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